politica sulla riservatezza

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This Privacy Policy explains how TIGSleeve™, operated by X3M TIG Welding Ltd. (“TIGSleeve,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit tigsleeve.com, purchase our products, create an account, contact us, subscribe to communications, or otherwise interact with our website and services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our website or services.

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Our Principles

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TIGSleeve has designed this policy to be consistent with the following principles:

• Privacy policies should be human-readable and easy to find.

• Data collection, storage, and processing should be simplified as much as possible to enhance security, ensure consistency, and make the practices easy for users to understand.

• Data practices should meet the reasonable expectations of users.

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Information We Collect

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We may collect personal information that you voluntarily provide when you interact with TIGSleeve™, including when you make a purchase, create an account, contact us, subscribe to communications, or otherwise use our website.

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Information You Provide

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Information you provide may include:

• Name

• Email address

• Phone number

• Billing and shipping address

• Account and login information

• Order and purchase information

• Product preferences and selections

• Communications you send to us

• Information submitted through contact forms or customer support requests

Payment Information

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When you make a purchase, payment information may be collected and processed by our third-party payment processors.

TIGSleeve™ does not necessarily receive or store your complete payment card information.

Payment processing is subject to the privacy and security practices of the applicable payment provider.

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Information Collected Automatically

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When you visit tigsleeve.com, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies. This may include:

• IP address

• Browser and device type

• Operating system

• Referring and exit pages

• Pages viewed and interactions with our website

• Approximate geographic location

• Date and time of visits

• Shopping and checkout activity

• Cookie and similar technology identifiers

We may use this information to operate and secure our website, understand how visitors use TIGSleeve™, improve website performance and customer experience, measure marketing effectiveness, and identify technical issues.

Information From Third Parties

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We may receive information from service providers that help us operate our business, including e-commerce, payment processing, shipping, analytics, advertising, and website service providers. The information received depends on the services provided and your interactions with those providers.

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How We Use Your Information

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We may use the information we collect for purposes including:

• Processing, fulfilling, and managing orders and payments.

• Providing shipping, delivery, order confirmations, and transaction updates.

• Creating and managing customer accounts.

• Responding to questions, customer service requests, warranty inquiries, returns, and other communications.

• Operating, maintaining, securing, and improving tigsleeve.com and our services.

• Understanding how visitors use our website and improving website performance and customer experience.

• Providing product information, updates, or marketing communications where permitted by law and according to your communication preferences.

• Measuring the effectiveness of our marketing and advertising.

• Detecting and preventing fraud, unauthorized transactions, security incidents, and misuse of our website.

• Maintaining appropriate business, transaction, tax, and accounting records.

• Complying with applicable legal and regulatory requirements.

• Establishing, exercising, or defending legal rights and enforcing our terms and policies.

We may combine information collected through different interactions with TIGSleeve™ where reasonably necessary for the purposes described in this Privacy Policy.

We may also aggregate or de-identify information so that it no longer reasonably identifies an individual. We may use such information for analytics, business planning, product development, website improvement, and other legitimate business purposes.

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                                                                  When We Share Your Information

​TIGSleeve™ does not sell your personal information. We may share personal information when reasonably necessary to operate our business, provide our products and services, process transactions, fulfill orders, and comply with legal obligations.

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Service Providers.

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We may share information with trusted third-party service providers that perform services on our behalf, including:

• Website hosting and e-commerce services

• Payment processing

• Order fulfillment and shipping

• Email and customer communications

• Website analytics and performance measurement

• Advertising and marketing services

• Fraud prevention and website security

• Accounting, legal, and other professional services

These providers may access personal information only as necessary to perform services for us and are subject to their own contractual, legal, and privacy obligations.

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                                                                  Shipping and Order Fulfillment

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When you place an order, we may provide information such as your name, shipping address, phone number, email address, and relevant order information to shipping carriers and fulfillment providers as necessary to deliver your purchase and provide shipment updates.

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Legal Requirements and Protection

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We may disclose personal information when required or permitted by law, regulation, court order, legal process, or governmental request. We may also disclose information where reasonably necessary to protect the rights, property, security, or safety of TIGSleeve™, X3M TIG Welding Ltd., our customers, or others; investigate fraud or misuse; or enforce our terms and policies.

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Business Transfers.

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If X3M TIG Welding Ltd. is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information associated with TIGSleeve™ may be transferred as part of that transaction, subject to applicable law.

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Affiliated Companies.

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We may disclose your information with current or future affiliated companies.

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With Your Consent

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We may share personal information with another party when you request, authorize, or consent to the disclosure.

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Aggregate/De-identified Information.

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We may disclose de-identified and/or aggregated data for any purpose to third parties, including advertisers, promotional partners, and/or others.

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Legal Basis for Processing Personal Data

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The laws in some jurisdictions require companies to tell you about the legal grounds they rely on to use or disclose information that can be directly linked to or used to identify you. To the extent those laws apply, our legal grounds for processing such information are as follows:

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To Honor Our Contractual Commitments to You.

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Much of our processing of information is to meet our contractual obligations to provide services to our users.

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Legitimate Interests.

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In many cases, we handle information on the ground that it furthers our legitimate interests in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals; these include:

• Customer service.

• Marketing, advertising, and fundraising.

• Protecting our users, personnel, and property.

• Managing user accounts.

• Organizing and running events and programs.

• Analyzing and improving our business.

• Managing legal issues.

We may also process information for the same legitimate interests of our users and business partners.

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Legal Compliance.

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We may need to use and disclose information in certain ways to comply with our legal obligations.

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Consent.

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Where required by law, and in some other cases where legally permissible, we handle information on the basis of consent. Where we handle your information on the basis of consent, you have the right to withdraw your consent, in accordance with applicable law.

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Online Analytics

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We may use third-party web analytics services (such as Google Analytics) on our Services to collect and analyze the information discussed above and to engage in auditing, research, or reporting. The information (including your IP address) collected by various analytics technologies described in the “Cookies and Other Tracking Technologies” section above will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services, including by noting the third-party website from which you arrive to our Site, analyzing usage trends, assisting with fraud prevention, and providing certain features to you. To prevent Google Analytics from using your information for analytics, you may install the official Google Analytics Opt-out Browser Add-on.

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Your Choices and Data Subject Rights

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You have various rights with respect to the collection and use of your information through the Services.  Those choices are as follows:

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Email Unsubscribe

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You may unsubscribe from our marketing emails at any time by clicking on the “unsubscribe” link at the bottom of each newsletter or by emailing info@x3mtig.com with your request.

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Account Preferences

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If you have registered for an account with us through our Services, you can update your account information or adjust your email communications preferences by logging into your account and updating your settings.

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GDPR and EU Data Subject Rights

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Individuals in the European Economic Area (“EEA”) and other jurisdictions have certain legal rights with respect to the collection and use of their information through the Services. These rights include:

• Right of Access: You have the right to obtain confirmation of whether we hold certain information about you and to request a copy of that information.

• Right to Rectify: You can request the correction or updating of any inaccurate or incomplete personal information we hold about you.

• Right to Object: You have the right to object to the processing of your personal data on specific grounds, such as for marketing purposes or where we rely on legitimate interests.

• Right to Withdraw Consent: Where we process your information based on your consent, you have the right to withdraw that consent at any time.

• Right to Complain: If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory or legal authority.

To exercise any of these rights or if you have any questions about how we handle your data, please email us at info@x3mtig.com. We are committed to responding to your requests promptly and within the timeframes required by GDPR. If necessary, this response time may be extended in certain circumstances.

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International Transfers

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As described above in the “When We Disclose Your Information” section, we may share your information with trusted service providers or business partners in countries other than your country of residence in accordance with applicable law. This means that some of your information may be processed in countries that may not offer the same level of protection as the privacy laws of your jurisdiction. By providing us with your information, you acknowledge any such transfer, storage, or use.

If we provide any information about you to any third-party information processors located outside of the EEA, we will take appropriate measures to ensure such companies protect your information adequately in accordance with this Privacy Policy and other data protection laws to govern the transfers of such data.

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Security Measures

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We have implemented technical, physical, and organizational security measures to protect against the loss, misuse, and/or alteration of your information. These safeguards vary based on the sensitivity of the information that we collect and store. However, we cannot and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information since, despite our efforts, no Internet and/or other electronic transmissions can be completely secure.

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Children

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The Services are intended for users over the age of 18 and are not directed at children under the age of 13. If we become aware that we have collected personal information (as defined by the Children’s Online Privacy Protection Act) from children under the age of 13, or personal data (as defined by the EU GDPR) from children under the age of 16, we will take reasonable steps to delete it as soon as practicable.

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Data Retention

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We retain the information we collect for as long as necessary to fulfill the purposes set forth in this Privacy Policy or as long as we are legally required or permitted to do so. Information may persist in copies made for backup and business continuity purposes for additional time.

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Third-Party Links and Services

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The Services may contain links to third-party websites (e.g., social media sites like Facebook and Twitter), third-party plug-ins (e.g., the Facebook “like” button and Twitter “follow” button), and other services. If you choose to use these sites or features, you may disclose your information not just to those third parties, but also to their users and the public more generally depending on how their services function. Creative Commons is not responsible for the content or privacy practices of such third-party websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Policy. We encourage you to read the privacy statements of each and every site you visit.

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Changes to this Privacy Policy

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We will continue to evaluate this Privacy Policy as we update and expand our Services, and we may make changes to the Privacy Policy accordingly. We will post any changes here and revise the date last updated above. We encourage you to check this page periodically for updates to stay informed on how we collect, use, and share your information. If we make material changes to this Privacy Policy, we will provide you with notice as required by law.

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Questions About this Privacy Policy

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If you have any questions about this Privacy Policy or our privacy practices, you can contact us at: info@x3mtig.com