Terms and Conditions
General
These Terms and Conditions govern purchases made through TIGSleeve™ and the use of this website. By placing an order, you agree to these Terms and Conditions and the applicable policies published on our website.
Products
TIGSleeve™ products are handcrafted, and minor variations in appearance or finish may occur between individual products. These variations are a normal characteristic of handcrafted products and do not constitute a defect.
Product images are provided for reference. Colors and appearance may vary slightly depending on lighting, photography, and display settings.
Pricing & Payment
Prices are displayed in the currency selected or shown on the website and may change without notice.
Applicable taxes, shipping charges, and other costs will be displayed at checkout when applicable.
Orders are subject to successful payment authorization and acceptance.
Order Processing & Shipping
Orders are generally processed within 1–2 business days after payment and order confirmation.
Shipping options, charges, and estimated delivery times are provided at checkout where available.
Delivery times are estimates and may be affected by carriers, weather, customs processing, holidays, or circumstances outside our reasonable control.
Please review our Shipping Policy for complete shipping information.
Customs & Import Charges
International orders may be subject to customs duties, tariffs, taxes, brokerage fees, or other import-related charges.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
Please review our Customs & Import Information page before placing an international order.
Returns & Refunds
Eligible TIGSleeve™ products may be returned within 30 days of delivery, subject to the requirements of our
Return & Refund Policy.
Returned products must meet the eligibility, condition, packaging, and return requirements stated in that policy.
Customers are responsible for return shipping costs for standard returns. Different arrangements may apply when a product arrives damaged, defective, or incorrect, as described in our Return & Refund Policy.
Please review our Return & Refund Policy for complete details and return instructions before sending a product back.
Product Use
TIGSleeve™ products are designed for the storage, organization, protection, and transportation of TIG welding filler rods.
Customers are responsible for using the product appropriately and in accordance with its intended purpose.
Damage resulting from misuse, modification, abuse, improper storage, or use outside the product's intended purpose may not qualify as a product defect.
Website Information
We make reasonable efforts to ensure that product descriptions, specifications, pricing, availability, and other information on this website are accurate.
However, errors or omissions may occasionally occur. We reserve the right to correct errors, update information, or modify product availability when necessary.
Limitation of Liability
To the extent permitted by applicable law, X3M TIG Welding Ltd. is not responsible for indirect, incidental, or consequential losses resulting from the use or inability to use TIGSleeve™ products or this website.
Nothing in these Terms and Conditions excludes or limits rights or remedies that cannot legally be excluded under applicable consumer protection laws.
Intellectual Property
TIGSleeve™ branding, product content, photographs, graphics, text, and other original website materials are owned by or used with permission by X3M TIG Welding Ltd. and may not be reproduced or used without authorization except as permitted by law.
Changes to These Terms
We may update these Terms and Conditions periodically to reflect changes to our products, services, policies, or legal requirements.
The version published on this website at the time of purchase will apply to that transaction, subject to applicable law.
Contact
For questions regarding these Terms and Conditions or an order, contact:
X3M TIG Welding Ltd.
Email: info@x3mtig.com